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Help
Support
Parents and families worldwide can write any time. We reply by email.
Effective 14 August 2026
How to reach us
Email michaltopch1@gmail.com. That mailbox belongs to Michal Topchiashvili, who operates Maya. Mail from every country reaches the same inbox.
What to include
The child’s name or in-app nickname, what happened, and when. For Maya Plus, mention the store (App Store or website) and country, and the Apple ID that purchased (never the password).
You can ask about signing in, a lesson, deleting data, or restoring a purchase.
Parent controls
The parent screen can pause AI and erase the cloud copy. A link is below.
Contact